How to Register for Fastag

Method 1: Using MyFastag app

The self-activation only works if you have purchased your Fastag from an online retailer such as Amazon. The activation process is simple as all you need to do is enter your vehicle details into the MyFastag app and it will be activated automatically.

 

Method 2: By visiting the nearest Bank branch

The fastag can be linked to any bank account upon purchase by visiting a certified bank branch and get the Fastag activated. To complete the activation process, users will have to get their KYC (Know your customer) done by submitting necessary documents and Registration Certificate (RC) of the vehicle to the bank.

 
Documents Required

Any individual may visit any of the POS (Point of Sale) locations at certain toll plazas or issuer agency to obtain a FASTag as well as create an account for the same. The following documents are essential to apply for FASTag:

 

i) Registration Certificate of the Vehicle.

ii) Passport-sized photograph of the Vehicle owner.

iii) KYC Documents appropriate to the category of the vehicle owner.

iv) Driving License

v) PAN Card

vi) Passport

vii) Voter’s Identity Card

viii) Aadhaar Card

 

 

Benefits

The following are the benefits of using the NHAI FASTag at toll plazas across India.

 

i) Cash Back up to 2.5%

A customer may avail a cashback of 2.5% on every toll payment using FASTag in the Financial Year 2019-20. The cashback amount for a certain month will be credited back to one’s FASTag Account within a week post the said month.

ii) SMS and Email Alerts for Transactions 

Regular SMS and Email notifications will be sent to a customer’s registered mobile number and email address, respectively, for every transaction taking place on their Tag account.

iii) Exclusive FASTag Portal

A customer has the facility to access their statements for their Tag by merely logging on to the FASTag Customer Portal.

iv) Save Fuel and Time

The toll amount is deducted automatically when the tag reader reads the Tag at the toll plaza. A FASTag vehicle is not required to stop at FASTag toll plazas.

v) Online Recharges

A customer has the facility to make recharges to their tag account through various online methods such as Credit Cards, Debit Cards, or Net Banking.

vi) Pre-paid Toll Pass 

A FASTag customer is not required to carry any cash for toll payments.

vii) Validity

A FASTag would be functional for a period of 5 years.

Other Benefits:

i) Reduced air pollution

ii) Reduced use of paper

iii) Reduced toll payment hassles

iv) Analytics for better highway management

v) Reduction in management efforts at toll plazas

vi) Reduction in Central Monitoring efforts

 

 

Registration Process

Step 1: Visit the official portal of FASTag.
 
Step 2: Individuals may click on the Retail Login icon. On the other hand, corporate customers may click on the Corporate Login icon. Then, click on the option of First Time User on the home page.

 

Step 3: Enter any two details of the given fields: 

Customer ID: This is a 12-digit numeric number mentioned in the welcome emailer.

RFID Number: RFID is a 16-digit numeric number mentioned on the FASTag.

Wallet ID: This is a 14-digit numeric number which is mentioned in the welcome emailer.

Vehicle ID: This is an identification number that is unique to every vehicle.

Step 4: Enter the registered mobile number provided at the time of FASTag Application. Click on the Next Step icon.

 

Step 5: Click on the Generate OTP icon. An OTP will be sent on the registered mobile number for authenticating the password generation request.

 
Step 6: On successful validation, the new password is required to be set.

 
Step 7: Select a minimum of three secret questions from the drop-down menu and submit appropriate answers. Click on the Continue icon to complete the registration process and to access the FASTag account.
 
Step 8: The login page will be automatically displayed.  Here, you are required to login with the User ID and new Password to access your FASTag account.
 

Blocking FASTag

The following is the procedure to block a FASTag in the case of vehicle theft.

 

Step 1: Log on to FASTag Portal with relevant credentials.

 

Step 2: Select the option of Service Request and click on the Generate Service Request icon.

 

Step 3: Select the Request Type as Closure Request to block the FASTag or Wallet.

 

Step 4: The FASTag Account may be blocked by calling a 24×7 Customer Care on 1800 120 1243.

--Information resources -- fastag.org